AFR-IX logo
medusa logo  bcn cls button  customer login button  NOCphone

Why AFR-IX Telecom

Service quality

NOC (Network Operations Center)
  • Goal: to ensure the availability of networks that support all AFR-IX telecom services
  • Located in Europe
  • Coverage 24x7x365
  • Escalation Matrix

SLAs (Service Level Agreements)
  • Our client wellbeing is measured by the SLA, achieving a high level of satisfaction in every action
  • Commitment to achieve some indicators in certain levels of quality: availability & packet loss

System status

Online Monitoring
  • AFR-IX telecom offers tools to check the status of the services: online and on time

Online monitoring

What else differentiates AFR-IX telecom?

Excellent Partners

Excellent Partners

Our clients are our partners from the first minute. We satisfy clients from many segments: Tier 1 carriers, local companies or corporates.

Experienced team

Experienced Team

AFR-IX Telecom field engineers are dedicated to assisting and developing network solutions on the ground. They actively hire local engineers CCNP certified.

AFR-IX everywhere

AFR-IX everywhere

Local presence providing global Managed Services options and solutions. We have offices in almost all west African countries.

Protection & Resilient protocols

Protection & Resilient protocols

Security, privacy, redundancy and fast connectivity are all guaranteed by our network of experts and local partners.

Extensive Network

Pan African Network

Our extensive network covered with terrestrial and submarine cables, allows us to be the number one Telecom operating service in Africa.

One Single Point of Contact

One single Point of Contact

Your project is taken care of by all members of the team. We stimulate a complete flexibility and 360º degree information sharing.

equal opportunity

Equal Employment Opportunity Company

AFR-IX telecom is committed to boost African local employment and local talent. AFR-IX  telecom Subsidiaries Executives are high-level qualified people.

SAM logo

AFR-IX telecom LLC is at SAM

AFR-IX telecom LLC (USA) /117030400/8RQT7 is active in the U.S. federal government's System for Award Management (SAM) since October 2020

Europe's Fastest Growing Companies

The European AFR-IX telecom company is the 11th fastest growing telecom company in the FT 1000, the 2022 annual list published by the Financial Times.

Europe's Fastest company

Our Suppliers & Partners

The Network quality is supported by the best-in-class Suppliers. AFR-IX telecom trusts on:


Routers & MPLS backbone




Access Network

Cambium Networks

Radio Access


IT security






AFR-IX Telecom intends to establish at its core ethical principles and codes of conduct which correspond with ethical values prioritizing human dignity and fundamental rights of the individual, as well as those of society as a whole.

Read more in our Compliance page.

ISO 27001

AFR-IX telecom has been certified by OCA CERT with the UNE-ISO/IEC 27001:2014 International Information Security Standard, also known as ISO 27001, and it’s appliable to the information systems that support Business Services to Carriers, Corporate and Local Telcos, including MPLS, DIA, IP Transit, IPLC, SD-WAN, Managed Services, DDoS Shield and Cloud Services.


Download here Information Security Policy



ISO 27001


AFR-IX telecom is a MANRS participant to Enhance Routing Security. The list of recognized operators, including AFR-IX Telecom, is publicly available here.