Why AFR-IX Telecom
NOC (Network Operations Center)
- Goal: to ensure the availability of networks that support all AFR-IX telecom services
- Located in Europe
- Coverage 24x7x365
- Escalation Matrix
SLAs (Service Level Agreements)
- Our client wellbeing is measured by the SLA, achieving a high level of satisfaction in every action
- Commitment to achieve some indicators in certain levels of quality: availability & packet loss
- AFR-IX telecom offers tools to check the status of the services: online and on time
What else differentiates AFR-IX telecom?
Our clients are our partners from the first minute. We satisfy clients from many segments: Tier 1 carriers, local companies or corporates.
AFR-IX Telecom field engineers are dedicated to assisting and developing network solutions on the ground. They actively hire local engineers CCNP certified.
Local presence providing global Managed Services options and solutions. We have offices in almost all west African countries.
Protection & Resilient protocols
Security, privacy, redundancy and fast connectivity are all guaranteed by our network of experts and local partners.
Pan African Network
Our extensive network covered with terrestrial and submarine cables, allows us to be the number one Telecom operating service in Africa.
One single Point of Contact
Your project is taken care of by all members of the team. We stimulate a complete flexibility and 360º degree information sharing.
Equal Employment Opportunity Company
AFR-IX telecom is committed to boost African local employment and local talent. AFR-IX telecom Subsidiaries Executives are high-level qualified people.
AFR-IX telecom LLC is at SAM
AFR-IX telecom LLC (USA) /117030400/8RQT7 is active in the U.S. federal government's System for Award Management (SAM) since October 2020
Europe's Fastest Growing Companies
Our Suppliers & Partners
The Network quality is supported by the best-in-class Suppliers. AFR-IX telecom trusts on:
Routers & MPLS backbone
AFR-IX Telecom intends to establish at its core ethical principles and codes of conduct which correspond with ethical values prioritizing human dignity and fundamental rights of the individual, as well as those of society as a whole.
Read more in our Compliance page.
AFR-IX telecom has been certified by OCA CERT with the UNE-ISO/IEC 27001:2014 International Information Security Standard, also known as ISO 27001, and it’s appliable to the information systems that support Business Services to Carriers, Corporate and Local Telcos, including MPLS, DIA, IP Transit, IPLC, SD-WAN, Managed Services, DDoS Shield and Cloud Services.
Download here Information Security Policy