AFR-IX Telecom South Africa
Internet Service Provider in South Africa
AFR-IX telecom South Africa is an Internet Service Provider (ISP) delivering world-class connectivity, cloud, and data services to enterprises, service providers, and public institutions throughout South Africa. As part of the AFR-IX Telecom group, we blend international infrastructure with a strong local presence to support the evolving digital demands of the Southern African market.
With operations based in Johannesburg, AFR-IX telecom South Africa offers high-performance IP Transit, Dedicated Internet Access, and international capacity — supported by our global backbone and regional network expertise.
We are proud members of ISPA (Internet Service Providers’ Association of South Africa), demonstrating our commitment to industry best practices, customer rights, and regulatory compliance.
SADC Network
AFR-IX telecom has made significant investments to build a robust, reliable, and high-capacity network throughout the Southern African Development Community (SADC) region. Our infrastructure is designed to meet the growing connectivity demands of enterprises, service providers, and institutions across Southern Africa.
One of our key competitive advantages in the SADC region is our strategic presence at multiple data centres across South Africa.
This unique positioning enables us to offer seamless, managed interconnection services between Southern Africa and Europe — empowering businesses with regional operations to unify their networks effortlessly.
One of our key competitive advantages in the SADC region is our strategic presence at multiple data centres across South Africa.
This unique positioning enables us to offer seamless, managed interconnection services between Southern Africa and Europe — empowering businesses with regional operations to unify their networks effortlessly.
- Over 20 PoPs in major SADC countries, ensuring low-latency and high-performance regional coverage.
- Local subsidiaries in South Africa and DRC, delivering in-country expertise, commercial support, and technical presence.
- Integrated South African connectivity , enabling organizations of all sizes to connect branches, partners, and customers across the continent with a single provider.
Whether you're a regional ISP, enterprise, or multinational, AFR-IX telecom offers a consolidated network solution that spans SADC and beyond.
The most reliable internet services in South Africa
- Pan-African Network:Connect directly to AFR-IX’s international IP/MPLS backbone and multiple submarine cable systems for unmatched reach, speed, and resilience.
- South African ExpertiseOur local team combines deep knowledge of the South African market with AFR-IX’s global network to deliver solutions tailored to local needs.
- Diverse Service OfferingWhether you're looking for DIA, IP Transit, Layer 2/3 transport, cloud interconnects, or spectrum, AFR-IX provides scalable services backed by carrier-grade reliability.
- ISPA Membership:As members of the Internet Service Providers’ Association of South Africa, we uphold the highest industry standards for transparency, service delivery, and customer protection.
- 24/7 Global NOCOur Network Operations Center provides continuous monitoring and proactive support to ensure maximum uptime and rapid incident resolution.
The Team
Our South Africa team is dedicated to bringing reliable, future-ready connectivity to customers from all sectors.
AFR-IX is member of ISPA
CSE – AFR-IX telecom South Africa - joined the Internet Service Provider’s Association of South Africa (ISPA).
AFR-IX telecom South Africa is a registered member of the Internet Service Providers’ Association of South Africa (ISPA) — the official industry body that promotes best practices, consumer protection, and responsible internet service delivery in the country.
As an ISPA member:
- We uphold ISPA’s Code of Conduct , ensuring fair and transparent services for all our customers.
- We support the takedown notification process in compliance with South African law .
- We are committed to data protection, network integrity, and ethical business practices .
- Customers have access to an independent complaints resolution process through ISPA if needed.
ISPA Code of Conduct
ISPA currently has hundreds of members who are primarily large, medium and small Internet service and access providers situated in South Africa. All of them are governed by the ISPA Code of Conduct which aims to ensure a fair, transparent and accessible South African Internet.
In terms of section 75 of the Electronic Communications and Transactions Act ("the Act") AFR-IX telecom has designated the Internet Service Providers' Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act.
As ISPA members we are aware of unlawful content or conducts, and to fight this issue, we have appointed ISPA for the purposes of accepting take-down notifications. However, if you would like us to delete your personal data, please contact dataprotection@afr-ix.com.
Contact
Internet Service Providers' Association (ISPA)
Address: PO Box 518; Noordwyk 1687, South Africa
Telephone: 010 500 1200
Take-down notice email: complaints@ispa.org.za
AFR-IX is member of WAPA
AFR-IX Telecom is a proud member of the Wireless Access Providers Association (WAPA) of South Africa. As a WAPA member, we are committed to promoting best practices, regulatory compliance, and innovation in the wireless access sector. This affiliation underscores our dedication to delivering reliable, high-quality connectivity solutions while contributing to the sustainable growth of South Africa’s telecommunications landscape.
Learn more about WAPA at www.wapa.org.za.
Learn more about WAPA at www.wapa.org.za.
