More than a service provider, AFR-IX is a one-stop shop for your African IT needs.
Even though AFR-IX works primarily on the ground in Africa, our customer orientation acumen brings us uniquely close to you.
From a single request, we develop both financial and technical solutions according to a budget, tailored to your commercial, technical and operational needs. Flexibility and responsiveness are recognised as our selling points and we always strive to outdo ourselves on our attention to detail.
Here at AFR-IX, all services are treated on an equal footing. We have a dedicated hotline for all our customers so that we are always on hand in all cases.
We don´t discriminate between our customers
Whether you need a small bandwidth or you have a substantial wholesale request, you will get the equal amount of attention and commitment that you expect to receive.
AFR-IX Telecom, an engineering group:
What is the main factor that defines AFR-IX Telecom? workforce.
Our staff work every day from both African and international offices, with dedicated engineering, technical delivery and commercial teams.
The bulk of the AFR-IX Telecom’s workforce harnesses high-level engineering competence, coming from top tier engineering schools in the U.S., France, Spain and the UK. As such, 90% of the commercial staff dealing with incoming service requests have the technical know-how to adequately frame the product for optimum delivery, whilst always bearing cost-effectiveness in mind.
Our Global Presence
One single point of contact
From your request to your service delivery, AFR-IX has taken away the traditional chain of account managers, procurement managers, project managers and service delivery managers that tend to contribute to a longer decision making process a lack of proactivity and the creation of information silos, which are hard to break and cause chaos when time is of the essence.
Our tailor-made approach is based on the multitasking skills and high-end competence of our employees.Your project is taken care of by all members of the team!
This is how we stimulate:
- Lower costs: ultimately, this generates lower costs, and in turn, lower prices.
- Complete flexibility: a fast pace and a proactive/reactive approach minimises lead times.
- 360 degree info sharing: this model promotes information sharing and helps you get the information you need for your services in real time. No more errors based on incomplete or fragmented understandings of your demands.
AFR-IX Telecom, the African partner for :
Cisco systems, Inc. For rooting equipment and MPLS backbone deployment
Ruckus Wireless for WI-FI access point equipment and other wireless technologies
Calix, Inc. For telecommunication access equipment
Cambium network for access point and point to multipoint technologies over radio
Fortinet for IT security
Early in 2013, AFR-IX began talks with a Senegalese Hotel chain that was making a strategic choice between either decentralizing or centralizing its IT infrastructure. They requested that AFR-IX design a solution that, within budget guidelines, would ensure connectivity for all their hotels while maintaining the best advantages procured by centralisation and decentralisation.
Decentralisation would have led to all hotels having their own IT infrastructure such as data servers, database and application servers hosted in the hotel facility. Such choice guarantees best reliability but at significant costs.
Centralisation would have led to all those IT equipment to host in one facility, hereby the headquarters. Such situation present the weakness of relying on the public internet and its best effort characteristics. Likewise, although being the cheapest solution, with internet potently weakened in Africa with latent IP sec networks, such choice may lead to packet loss and ultimately harm the operation efficiency of the overall group.
AFR-IX helped the Hotel group by designing a network topology based on centralisation to save in high equipment costs. Yet, instead of turning to the public internet for connectivity, it offered a solution based on IP/ VPN to connect all hotels with access on the cloud for all employees to reach administrative, invoicing and entertainment software remotely.
Oil & gas
AFR-IX was approached for consultation in Equatorial Guinea by a company with offshore oil extraction platforms needing to be connected to the head office. The company sought AFR-IX´s guidance on whether to provide connectivity via a submarine fiber link or through VSAT. As the company had several oil rigs, the choice would have provoked significant impact on spending, but also on the operational performance of the company.
The challenge for AFR-IX engineers was to identify the best technical model - best suited in terms of redundancy and reliability and taking into consideration the harsh conditions – whilst maintaining reasonably low costs for the company. Installing a fiber submarine cable offered the best reliability but costs would rise with the installation of optical repeaters and high-end hybrid technologies.
VSAT, while far cheaper to install and with lower CAPEX, was also easier and faster to implement.
However, it also faced several issues such as impaired signals from the rolling movement of the sea affecting the satellite dish, in addition to other technical issues.
AFR-IX undertook a feasibility study and recommended the installation of VSAT based on the parameter of difficulty in providing submarine capacity. Taking into account the relatively limited required bandwidth, VSAT seemed the best manageable solution. As of today, AFR-IX has a team of dedicated engineers for this service who ensure that the network is managed properly as well as monitoring all areas under WI-FI and Wimax coverage on the platforms.