Louis Carver’s interview at Africa Com 20183 December, 2018
Meet Norman Albi at Submarine Networks EMEA in London23 January, 2019
While still organising this new year of 2019 and assimilating what the future holds for us, at AFR-IX telecom we have begun to introduce the eTOM (Enhanced Telecom Operations Map), a Business Process Framework that allows the categorisation of all the business activities of a company in the ITC (Information Technologies and Communications) sector and the improvement of all the internal operations.
The eTOM is a standard maintained by the TeleManagement Forum, one of the most important and influential organisations in the worldwide ITC sector.
The eTOM model will enable further integration of AFR-IX telecom's company strategy, operations and management processes, assisting communications with the different stakeholders, both internal and external. With this implementation, AFR-IX telecom will consolidate its excellence level. It will also provide a neutral benchmark for:
Attending to internal process reengineering needs
Setting up companies
Establishing general working agreements with other companies
One of the advantages that eTOM offers AFR-IX telecom is the ease with which it will be possible to integrate commercial applications into the company at a lower cost than with custom-made applications.